Masking No. and Call Management
A virtual number system keeps track of the following basic powerful data:
- Answerd Calls
- Missed Calls
- Call Recording to anlyse call quality
- Message and email for missed/disconnected calls
- Customer mobile nos
- Roi attribution on Leads conversation, integration with EPOs and warranty registration data
by analysing these data, one can get to know the effectiveness of not just the marketing campains, but also the overall customer experience delivered over phone